Tui river cruise passengers report itinerary changes

Passengers on Tui river cruises have reported significant changes to their scheduled itineraries, resulting in travel by coach instead of river vessel. Customers expressed dissatisfaction after planned cruise routes were altered, forcing them to spend hours on bus transport. Tui has faced criticism from travelers who expected a river-based experience but were instead redirected to road travel. Monitor for any formal compensation or refund policies issued by Tui regarding these itinerary disruptions.