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Sainsbury's suspends AI security system after false shoplifting accusation

Sainsbury's has deactivated an AI-powered security system at a specific branch following an incident where a customer was wrongly identified as a shoplifter. The customer reported being asked to leave the store after the technology incorrectly flagged him. The retailer is currently reviewing the incident and the performance of the automated system. Monitoring for further updates on whether the retailer will resume use of the technology at this location or others.

Source: BBC Business

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